1. Our Discretion Commitment
At Taivas Alto Limited (“Taivas Alto”, “we”, “us”, or “our”), privacy and absolute discretion are the cornerstone of our luxury concierge practice. We serve corporate leaders, executives, dignitaries, and discerning private clients. We hold your personal, travel, biometric, and financial data in strict confidence in compliance with the Nigeria Data Protection Act (NDPA 2023) and applicable international standards.
2. Information We Collect
To execute bespoke travel itineraries and diplomatic concierge services, we collect:
- Identification Data: Full legal names, passport details, visa records, date of birth, and nationality required for aviation and immigration clearance.
- Contact Information: Executive email addresses, direct telephone numbers, and secure WhatsApp identifiers.
- Bespoke Preferences: Dietary preferences, aircraft cabin specifications, executive suite configurations, and protocol requirements.
- Transactional Records: Invoices, itinerary confirmations, and payment transaction references (we do not store raw credit card credentials).
3. Purpose & Lawful Basis of Processing
Your information is processed strictly for the performance of our travel management and concierge contracts:
- Securing commercial and private aviation flight bookings and slots.
- Coordinating VIP airport protocol, tarmac escorts, and executive transfers.
- Arranging visa processing and diplomatic mission liaisons.
- Providing 24/7 dedicated private concierge desk support.
4. Data Disclosure & Third-Party Partners
We never monetize, sell, or rent your personal information. Disclosures are made solely to verified partners strictly required to fulfill your itinerary:
- Civil aviation authorities, commercial airlines, and private charter operators.
- Diplomatic consulates, embassies, and immigration control entities.
- Executive luxury hotel partners and verified armored transfer providers.
5. Data Security & Retention
We employ enterprise-grade TLS encryption, segmented private databases, and strict role-based access controls. Travel documentation is retained only for the duration necessary to fulfill itinerary requirements and comply with statutory aviation regulations, after which it is securely purged.
6. Your Statutory Rights
Under the Nigeria Data Protection Act (NDPA), you maintain the right to access, rectify, restrict, or request the deletion of your personal records held by Taivas Alto. To exercise your rights, please direct formal correspondence to:
Data Protection & Discretion Desk
Taivas Alto Limited
Lagos & Abuja, Federal Republic of Nigeria
Email: hello@taivasalto.com
Direct Line: +234 905 581 9100